Last updated: January 2025

Introduction

Bay State Garage Door Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, phone number, and mailing address when you contact us or request a quote.
Service Information: Details about your garage door, service needs, and appointment preferences.
Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete service requests
Communicate with you about appointments, services, and promotions
Respond to your comments, questions, and customer service requests
Send you technical notices and support messages
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Law enforcement or government agencies when required by law
Other parties with your consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Bay State Garage Door Service
369 MA-9, Newton, MA 02459
Phone: (617) 958-2441
Email: info@baystategaragedoorservice.com